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IDC MarketScape: Worldwide Communications Engagement Platforms 2026 Vendor Assessment

Courtney Munroe, Denise Lund — Tue, 14 Apr 2026 04:00:00 GMT

This IDC study provides a comprehensive assessment of select communications engagement platform (CEP) vendors, highlighting their strengths, challenges, and strategic direction to guide technology buyers in making informed decisions.

"We are witnessing a pivotal shift in the customer engagement market, as AI-powered orchestration and frictionless integration across platforms fundamentally reshape enterprise interactions with both customers and employees. Organizations should focus on solutions that deliver demonstrable innovation, adaptability, and a strategic approach to context-rich, omni-channel engagement," says Denise Lund, research vice president, Worldwide Telecom and UC, IDC.

IDC Survey: PLM for Process Manufacturers

John Snow — Tue, 14 Apr 2026 04:00:00 GMT

This IDC Survey presents the findings of IDC’s 2025 Product Innovation and Aftermarket Services Global Survey, from the perspective of 112 product life-cycle management (PLM) decision-makers in process manufacturing industries. The survey results highlight business drivers, application areas, and investment trends of process manufacturers. Companies included in this research had more than 500 employees. All respondents were either the primary decision-maker or part of a team that makes decisions related to PLM in the North America, EMEA, and APAC regions.

Nutanix .NEXT 2026: Enabling Customer Choice in Compute and Deployment Architectures

Matthew Flug — Tue, 14 Apr 2026 04:00:00 GMT

The announcements Nutanix made at its annual event .NEXT center on creating a "dual native" platform that enables customers to operate virtual machines, containers, and AI workloads through a unified operational model across hybrid and multitenant environments. The updates reflect broader market trends regarding increased popularity of multicloud and hybrid cloud strategies, platform consolidation, and AI and agentic AI enablement.

Cloud Strategies for the AI Era: Guidance for Middle East and Africa Technology Buyers, 2026 and Beyond

Jebin George — Mon, 13 Apr 2026 04:00:00 GMT

This IDC Tech Buyer Presentation discusses how artificial intelligence is fundamentally reshaping cloud strategies across the Middle East and Africa, transforming cloud from a hosting platform into the foundation for enterprise AI. As organizations accelerate adoption, they must navigate a complex landscape of hybrid and multicloud architectures, sovereign cloud requirements, application modernization, and AI-driven operations, while also responding to evolving geopolitical and regulatory pressures. This presentation provides technology buyers with a structured view of key trends and emerging best practices for building AI-ready, secure, and scalable cloud environments, offering clear guidance to align cloud investments with long-term digital and AI ambitions.

Proving the Promise: Does Public Cloud Help or Hurt Sustainability in Europe?

Carla Arend, George Ayad — Fri, 10 Apr 2026 04:00:00 GMT

This IDC Perspective provides an in-depth analysis of cloud sustainability in Europe, contextualized in terms of evolving EU sustainability regulations and major vendor initiatives. The report draws on findings from IDC's 2025 European Cloud Survey and critically examines the gap between public sustainability commitments and the realities faced by organizations, highlighting the operational, regulatory, and infrastructural constraints that impede progress. It explores whether cloud adoption ultimately advances or undermines sustainability objectives, with a particular focus on the environmental impact of hyperscale datacenters (including carbon emissions and water usage). The report also presents fresh insights into end-user organizations' attitudes toward sustainable cloud consumption, the challenges they encounter, and the factors shaping their sustainability strategies. Actionable guidance is offered for technology suppliers seeking to address these challenges and support customers in achieving their sustainability goals.

Cohere Launches Model Vault for Private Inference and Regulated Workloads

Tim Law, Kathy Lange — Wed, 08 Apr 2026 04:00:00 GMT

This IDC Perspective shares an overview of Cohere’s Model Vault, which addresses the growing dominance of inference in generative AI and agentic AI, particularly for regulated and mission-critical workloads. The Model Vault offers a single-tenant, private inference platform tailored for regulated workloads, addressing enterprise needs for data privacy, compliance, predictable performance, and operational control. As inference becomes central to generative AI, private and hybrid architectures are key to balancing innovation, governance, and efficiency.

“As inference overtakes training as the predominant workload, the challenge for regulated AI is balancing innovation, compliance, and control,” said Tim Law, research director, AI and Automation, IDC. “Private, single-tenant platforms can help firms balance those requirements for regulated workloads.”

NVIDIA GTC 2026: The Tokenization of Life Sciences and Healthcare

Nimita Limaye — Tue, 07 Apr 2026 04:00:00 GMT

This IDC Perspective discusses how NVIDIA is driving the tokenization of life sciences and healthcare, transforming complex biological and clinical data into computable assets that enable real-time insights and scalable AI adoption. It discusses how NVIDIA is combining full-stack infrastructure, agentic AI, and AI-native R&D models to accelerate the shift toward autonomous, intelligent, and continuously learning life sciences and healthcare enterprises.

"Across the continuum from molecular structures to patient records, NVIDIA is powering the tokenization of life sciences and healthcare data, transforming it into high-value, dynamic assets that deliver real-time intelligence, accelerate innovation exponentially, and enable data-driven decisions that underpin the next era of AI-enabled care," said Dr. Nimita Limaye, research vice president, Life Sciences R&D Strategy and Technology, IDC.

Private Cloud: Deployed but Not Delivered — Why Buyers Are Stuck and What to Do About It

Shahin Hashim — Tue, 07 Apr 2026 04:00:00 GMT

This IDC Market Presentation examines why private cloud is deployed but not delivered across many enterprise datacenters and what vendors need to change. Many buyers have invested in private cloud platforms but lack the operational maturity to consume them as a cloud. The gap between what vendors ship and what buyers can actually run is where expansions stall, renewals are at risk, and customers find alternatives. The report introduces a four-level maturity spectrum showing where most buyers stall and identifies four distinct buyer postures that determine what vendors can sell and how. It identifies five systemic gaps in vendor positioning and provides actionable guidance to close them. AI workloads are accelerating urgency. The operating model deficiencies that traditional workloads tolerated are now causing time-sensitive, high-value projects to fail or be left behind.

The Essence of the RSAC Conference 2026 for the MDR Market

Yogesh Shivhare, Craig Robinson — Tue, 07 Apr 2026 04:00:00 GMT

RSAC 2026 confirmed that MDR is entering a new phase of maturity, shifting from a service category focused on outsourced detection and response to a foundational operating model for modern security operations. AI is now embedded within the core of SOC workflows, but the market is clearly rejecting fully autonomous models in favor of AI-augmented, human-validated approaches. Vendors are aligning around a hybrid construct where automation drives speed and scale, while differentiation hinges on governance, transparency, and service accountability. At the same time, MDR capabilities are expanding beyond endpoint-centric use cases to encompass cloud, identity, data, and emerging AI and cyber-physical environments — raising both the complexity and strategic importance of MDR engagements.

2026年国内クラウド市場：ソブリンクラウドおよびAIプラットフォームに関わる日系ベンダーの取り組み

Satoshi Matsumoto — Mon, 06 Apr 2026 04:00:00 GMT

国内クラウド市場におけるインフラストラクチャ／プラットフォーム領域において、過去1年間（2025年4月～2026年3月下旬）で注目すべき製品／サービスは「ソブリンクラウド」と「AI（Artificial Intelligence）プラットフォーム」であろう。本調査レポートは、日系ベンダーが提供するソブリンクラウドとAIプラットフォームに関わる製品／サービスを考察し、ベンダーが成長するための提言を行っている。

クラウドインフラストラクチャ／プラットフォーム領域では、米国クラウドプロバイダーの存在感が大きい。同ベンダーの製品／サービスは機能性において優れており、サービスベンダー、ソフトウェアベンダーなどとのパートナーエコシステムも充実している。日系ベンダーは、同領域で米国クラウドプロバイダーと直接競合するのではなく、ユーザー企業の「デジタル主権の確立」「AIガバナンスの確立」を支援する機能性および導入・運用支援サービスで存在感を高めようとしている。しかし、ユーザー企業に広く受け入れられるためには、取り組みをさらに強化する必要がある。「日系ベンダーは、ソブリンクラウド、AIプラットフォームに関わる機能の拡充と共に、実践的な導入・運用支援サービスをオファリングとして強化すべきである」と、IDC Japan、Software, Services, and IT Spendingのリサーチディレクターである松本聡は述べている。