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1H25 Worldwide ODM Infrastructure Market Update from Final Assembly View

Leon Kao — Fri, 17 Oct 2025 04:00:00 GMT

This IDC Market Presentation provides an overview of the worldwide ODM Direct infrastructure market development in terms of final assembly in the first half of 2025.

IDC Market Glance: AWS Industry Ecosystem and Solutions, 3Q25

Nadia Ballard — Fri, 17 Oct 2025 04:00:00 GMT

This IDC Market Glance provides a landscape view of the AWS partner ecosystem for industry-specific SaaS, data, and AI solutions for key industries, including banking and capital markets, insurance, healthcare and life sciences, manufacturing and automotive, retail, media and entertainment, and telecommunications. It identifies some of the key specialized players in the AWS Partner Network (APN) by type and by industry, as well as the major data management, AI, and language model vendors providing vertical solutions and services across industries.

Industry Buyers Handbook: European Governments, 2025

Remi Letemple, Jose Ignacio Diaz, Nigel Wallis — Wed, 15 Oct 2025 04:00:00 GMT

This IDC Industry Buyers Handbook aims to help technology vendors understand the areas of technology investments of European governments. Vendors can use IDC Industry Buyers Handbook to:

Align the company's proposition to the buyer's tech priorities as they relate to domain processes.
Position the technology offering and innovation capabilities to respond to the buyer's business transformation objectives.

Technology vendor executives in areas including marketing, sales, and product strategy can leverage insights from this Industry Buyers Handbook to inform and formulate their approach with buyers within the European public sector industry. The insight provided in this Industry Buyers Handbook not only is largely based on IDC survey data but also leverages senior IDC analysts' knowledge, IDC research, and ongoing conversations with key industry players.

"When every priority is critical — from AI to citizen experience to cybersecurity to sustainability — governments face the challenge of navigating complexity without a clear road map. In this environment, clarity, focus, and strategic alignment are not just helpful — they're essential," says Remi Letemple, Worldwide lead for Industry Insights Program, IDC Government Insights.

Worldwide Largest 15 Cloud Service Provider Infrastructure Demand Presentation, 2Q25

Leon Kao — Wed, 15 Oct 2025 04:00:00 GMT

This IDC Market Presentation provides an overview of infrastructure demand trends among the 15 selected cloud service providers worldwide through the second quarter of 2025.

AI Requirements Fuel Demand for On-Premises Infrastructure Deployments and Interoperability with Public Clouds, 2025

Mary Johnston Turner — Tue, 14 Oct 2025 04:00:00 GMT

This IDC Survey provides key findings from IDC’s 2025 Worldwide Digital Infrastructure Sentiment Survey, which is based on responses from 600 worldwide digital infrastructure decisions collected during September 2025. This document focuses on insights related to the role of digital infrastructure driving business outcomes, expectations for digital infrastructure deployment and spending choices, and the impact of AI on digital infrastructure architectures.

"IDC's most recent Worldwide Digital Infrastructure Sentiment Survey shows that 90% of decision-makers view AI as an important driver of their digital infrastructure budgets and technology decisions through 2026," notes Mary Johnston Turner, research VP for Digital Infrastructure Strategies at IDC. "Data security, privacy, and compliance requirements are critical factors shaping deployment decisions. As a result, 68% of digital infrastructure decision-makers believe their AI workloads require hybrid infrastructure architectures to fully support business priorities."

Market Analysis Perspective: Worldwide Intelligent Cloud and Edge Operations with FinOps, 2025

Jevin Jensen — Tue, 14 Oct 2025 04:00:00 GMT

This IDC Market Analysis Perspective provides insight into the current and future state of the intelligent cloud and edge operations with FinOps for 2025. It includes an overview of the current market landscape, technology buyer perspective, a market outlook, and IDC's advice for technology suppliers in this market.

Beyond the Hyperscalers: Why Vultr Matters in the Cloud Market

Dave McCarthy, Jasdeep Singh — Mon, 13 Oct 2025 04:00:00 GMT

This IDC Vendor Profile examines Vultr, including the company’s history, go-to-market strategy, product overview, and key differentiators.

Energy Sovereignty: How Digital Sovereignty Impacts IT Energy Choices

Rahiel Nasir, Angela Salmeron — Mon, 13 Oct 2025 04:00:00 GMT

This IDC Market Presentation explores the convergence of digital and energy sovereignty.

Digital sovereignty represents a strategic approach to maintaining control over critical digital infrastructure and operations given increasing geopolitical tensions. Energy sovereignty is emerging as a strategic concept as organizations seek to reduce dependencies on international energy supplies for their datacenter operations.

As part of IDC's 2025 Worldwide Digital Sovereignty Survey, IDC’s Energy Transition and Energy Insights teams were asked to contribute questions to assess the importance of digital sovereignty to control and protect the energy resources that power critical national infrastructure.

Five9: From CCaaS to Agentic CX

Oru Mohiuddin — Mon, 13 Oct 2025 04:00:00 GMT

This IDC Market Note presents highlights from Five9's 2025 analyst summit in Mexico. Five9 is transitioning from a cloud-native CCaaS provider to an AI-native platform, focusing on agentic AI to drive hyper-personalized, efficient customer experiences. The company's strategy includes new solutions, architectural overhaul, new pricing, and partner-led delivery, aiming for significant growth. IDC views this transformation as well aligned with industry trends toward automation and personalization, with strong potential in Europe due to Five9's emphasis on governance, compliance, and measurable ROI.

IDC MarketScape: European Contact Center-as-a-Service Applications Software 2025 Vendor Assessment

Oru Mohiuddin, Graham Fruin, Bruno Teyton — Mon, 13 Oct 2025 04:00:00 GMT

This IDC MarketScape: European Contact Center-as-a-Service Applications Software 2025 Vendor Assessment highlights the transformative growth of the European CCaaS market, driven by cloud migration, AI adoption, and evolving customer expectations. Vendors face challenges navigating regulatory fragmentation, cultural diversity, and localized buying behaviors. Success requires tailored strategies, local engagement, and robust compliance. The report evaluates vendors based on capabilities and strategies, emphasizing innovation, security, and regional alignment to capitalize on the market's projected growth to $3.7 billion by 2029.

"Navigating Europe's CCaaS market demands precision — an approach tailored for each country that ensures security and sovereignty and a robust partner network." — Research Director Oru Mohiuddin, IDC European Enterprise Communications and Collaboration